We only refund "NOT ELIGIBLE FOR UNLOCK" Result, Any other result like "COMMUNICATION ERROR" Or "CAN'T CONNECT WITH SERVER" will not be refunded.
You have to check before order if your phone have "COMMUNICATION ERROR" issue, if answer is yes then you can try to fix this error by performing a hard reset or upgrading its firmware.
Again make sure your phone can communicate with "Device Unlock App" server BEFORE place your order.
All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines on...Delivery Times and Cancellation
Refunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 ...Refunds
As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve th...Fraud Protection
ACCEPTED PAYMENT METHODS